Informativa sulla privacy

Company Statement

As a specialist parcel forwarding servizio provider, we are committed a complying con il Personal Data (Privacy) Ordinance (Cap. 486 del Laws del Hong Kong SAR), as well as other applicable data protection e privacy laws. We collect, use, e process personal data strictly in accordance con these legal requirements in il course del nostro business operations.

When you browse il nostro website, we may record non-personally identifiable browsing information, such as page views e click statistics, per analytical e operational purposes. We do not actively collect personal data during general website browsing. Tuo Internet servizio provider may log tuo browsing activity in accordance con its own policies.

This website is accessible a users di all ages. However, users under il age di 18 should not submit any personal data senzal consent di a parent or legal guardian.

Collection, Accuracy, e Use di Personal Data

We collect personal data in a lawful e fair manner. Il types di personal data we may collect include, but are not limited a:

Name
Type e number di identification document
Delivery e billing addresses
Contact information (such as email address e telephone number)
Date di birth
Account-related information (including payment details e logistics servizio records)
Records di communications con us (including emails, messages, or call recordings)

We take reasonable steps a ensure that il personal data we hold is accurate e up a date. Il personal data collected may be used per il following purposes:

Identity verification e servizio provision
Handling inquiries, complaints, e customer feedback
Customer servizio improvement e satisfaction surveys
Marketing e promotion del nostro prodotti e servizios
Business operations, analysis, e servizio enhancement
Administration di promotional activities, campaigns, or prize draws
Fraud prevention e detection di unlawful activities
Maintaining communication con you

Failure a provide certain personal data may prevent us da providing specific servizios or fulfilling tuo requests.

Disclosure e Transfer di Personal Data

We take appropriate measures a safeguard tuo personal data e generally do not disclose or transfer such data a third parties. However, where necessary per business operations—such as transfers al nostro agents, contractors, or servizio providers—personal data may be disclosed in accordance con this privacy policy e applicable legal requirements.

A improve il nostro servizios, we may cooperate con third-party servizio or content providers. These third parties may collect personal data in accordance con their own privacy policies, which we encourage you a review separately.

In certain circumstances, tuo personal data may be transferred a jurisdictions outside Hong Kong, including Mainland Cina. Any such transfer will be conducted in compliance con applicable data protection laws e regulatory requirements.

Security, Retention, e Handling di Personal Data

Tuo personal data is stored in secure systems e managed under strict access control procedures. Only authorized personnel are permitted a access such data per legitimate business purposes. We will not disclose tuo personal data a external parties senza tuo consent, unless required or permitted by law.

Personal data will be retained only per as long as necessary a fulfill il purposes per which it was collected, or as required by applicable laws e regulations. Once il retention period has expired, il data will be securely deleted or destroyed.

Access e Correction di Personal Data

Under applicable privacy legislation, you hai il right a request access al personal data we hold about you, obtain copies di such data, e request corrections if il data is inaccurate or incomplete.

A request access a or correction di tuo personal data, please contact il nostro customer servizio department:

Indirizzo: Customer Service Department, 1st Floor, Building D, Donghai Wang Tower, Bantian, Longgang District, Shenzhen, Guangdong, Cina

Phone: (86) 13316401077
Email: servizio@jiyun.global

We may charge a reasonable administrative fee per processing data access requests in accordance con applicable laws. Upon verification di tuo request, we will respond within il timeframe prescribed by law.

Marketing Communications

In compliance con applicable privacy laws, we may send you promotional or marketing communications da time a time. If you do not wish a receive such communications, you may unsubscribe through il nostro website or follow il opt-out instructions included in il relevant messages.

While we take reasonable steps a protect tuo personal data, please note that no data transmission over il Internet puoi be guaranteed a be completely secure.

Contact e Inquiries

If you hai any questions regarding this privacy policy or il nostro data protection practices, please Contattaci using il details below: